Privacy Policy

Effective Date: January 11, 2025

Introduction Agora Truck Parts LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase products, or interact with our services.

Information We Collect

  1. Personal Information:
    • Name, address, email address, and phone number.
    • Payment information such as credit/debit card details (processed securely through third-party payment processors).
  2. Order Information:
    • Details of products purchased, order date, and shipping information.
  3. Technical Information:
    • IP address, browser type, operating system, and browsing behavior on our site.
  4. Communication Records:
    • Messages, emails, or other interactions you have with us.

How We Use Your Information

  1. Order Processing:
    • To process and fulfill your orders, including shipping and delivery.
  2. Customer Support:
    • To respond to inquiries, provide support, and handle returns or replacements.
  3. Marketing:
    • To send promotional materials, newsletters, and special offers if you opt in.
  4. Site Improvements:
    • To analyze website traffic and user behavior to enhance your experience.
  5. SMS Messaging Policy
    • By providing your mobile phone number to Agora Truck Parts LLC, you consent to receive SMS and MMS marketing messages related to product promotions, weekly flyers, and inventory updates. Message frequency is approximately once per week. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP. We do not share, sell, or distribute mobile phone numbers to third parties for marketing purposes.

Sharing Your Information We do not sell or rent your personal information. However, we may share your information with the following third parties:

  1. Shipping Companies: UPS, FedEx, USPS for order delivery.
  2. Payment Processors: For secure payment transactions.
  3. Service Providers: To assist with marketing, analytics, and website management.
  4. Legal Compliance: When required by law or to protect our rights.

Cookies We use cookies to improve your browsing experience and personalize your interactions. You can manage your cookie preferences through your browser settings.

Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights You have the right to:

  1. Access your personal data.
  2. Request corrections to inaccurate information.
  3. Delete your data, subject to legal obligations.
  4. Opt-out of marketing communications.

Security We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Children’s Privacy Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Contact Us For questions or concerns about this Privacy Policy, please contact us: